Return Policy

  1. Fill out the Withdrawal form and send it to us within 21 days after you received your order by email to returns@dewijzeretijd.nl
  2. We will let you know if the item(s) is/are eligible for return
  3. Once you received our approval for return, pack return items in original condition with return form and send to:

De Wijzere Tijd
Krommeniedijk 144
1562GR Krommenie

Returning an item with your own label is at your own risk. You must ensure that the item is adequately packaged and, at your option and cost, insured. We are not liable for damage caused by inadequate packaging by you or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them will not be eligible for refund.

Once we received the returned items in good condition, you can expect a refund within 3 weeks. This will include the shipping costs you paid when ordering, when you returned all items of your order.

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